WholesaleKeychain.com Review


As a blogger, it is my utmost responsibility to give honest and true reviews. I have to say, that my first impression of WholesaleKeychain.com was not the best. They did have issues with returning emails and it took quite a time to hear back from them. I was not the only blogger that had issues with them. But I decided to wait it out and see if they changed their customer services. 

I received 2 keychains for review. A corvette keychain for my hubby. And a photo keychain for myself. At first when I received the keychains I thought everything was great. Until I gave the corvette keychain to my hubby who noticed a very big issue with it. "Corvette" was spelled wrong. I immediately contacted wholesale kechains. But again, the reply took over 3 weeks. They wanted a picture of the faulty product. I sent it to them and again took over 2 weeks to hear back. They did send a replacement that took another 2 weeks. But the product was perfect. 


The Keychain on the right is the faulty one. It is spelled "CORFETTE" The "E" is an "F"
They keychain on the left is the replacement that is flawless.

The replacement. 

The Faulty Product.


I also received a photo keychain. I have yet to figure out how to use it, even with reading the directions I could not figure it out for the life of me. I tried to hook it up to 3 different computers and none of them would register the device. As sleek is this picture keychain is, It just did not like me.


Even though the customer services is super slow, I stuck it out and made sure to give them a chance to make the wrong, right. And they did. That is something I love about the company. The other bloggers I spoke to that had issues, did not give them the chance to make it right. Though it did take around 2 months or so for that to happen, I wanted to give them that chance. Every company has faults. But they also deserve the chance to fix any problems that may arise. And I can speak from experience that this company may have had a few faults, But they did everything that they could to make it right and that is all that matters in a company.

I do recommend you get a keychain from them only because the engraving services are lovely. I thought I had a picture of the engraving on our keychain but I can't seem to find it. But it really is lovely. Though my experience was not the best, the products are amazing and if you have any issues with your products, you can be sure that they will make it right.


  

2 comments:

  1. Hi I’m Heather! Please email me when you get a chance! I have a question about your blog. HeatherVonsj(at)gmail(dot)com

    ReplyDelete
  2. I guess the "key" was your persistance. It's amazing in this day of service oriented consumers that some companies just don't get it!

    ReplyDelete

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